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57 lines
3.0 KiB
Markdown
57 lines
3.0 KiB
Markdown
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# Troubleshooting
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## Read this first!
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Please run `brew update` and `brew doctor` *before* creating an issue!
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If you create an issue, please also create a [Gist][] by running
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```
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brew gist-logs <formula name>
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```
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and include a link to the gist in the issue.
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Read on for more detailed instructions.
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Thank you!
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## Check for common issues
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* Run `brew update` — then try again.
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* Run `brew doctor` — the doctor diagnoses common issues.
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* Read through the [Common Issues](Common-Issues.md) page.
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* If you’re installing something Java-related, maybe you need the [Java Developer Update][] or [JDK 7][]?
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* Check that **Command Line Tools for Xcode (CLT)** and/or **Xcode** are up to date.
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* If things fail with permissions errors, check the permissions in `/usr/local`. If you’re unsure what to do, you can `sudo chown -R $(whoami) /usr/local`.
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#### Listen to Dr. Brew
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* **Update Xcode and/or Command Line Tools for Xcode!** Make sure that Xcode is up-to-date in the App Store. Check that the CLT package is up-to-date (either via Xcode, Preferences or at [Apple Developer][]).
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* If `brew doctor` warns about unbrewed dylibs, be advised that they are **very likely to cause build problems**.
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## Check to see if the issue has been reported
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* Browse open issues on the [issue tracker](https://github.com/Homebrew/homebrew/issues) to see if someone else has already reported the same problem.
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* Make sure you check issues on the correct repository. If the formula that failed to build is part of a tap, like [homebrew-science](https://github.com/Homebrew/homebrew-science) or [homebrew-dupes](https://github.com/Homebrew/homebrew-dupes), check there instead.
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## Create an issue
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1. [Create a new issue](https://github.com/Homebrew/homebrew/issues/new)
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* Again, make sure you file the issue against the correct repository.
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* If you are reporting a build failure, title it "\<formula name> failed to build on 10.x", where \<formula name> is the name of the formula that failed to build, and 10.x is the version of OS X you are using.
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* Otherwise, choose a title that best describes the problem you are experiencing.
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2. Upload a [Gist][] with relevant debugging information
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* The simplest method is to run `brew gist-logs <formula name>`
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* You can also create a [Gist][] manually. Include the following:
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1. The output from `HOMEBREW_MAKE_JOBS=1 brew install -v <formula name> 2>&1`
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2. The contents of the largest numbered log in `~/Library/Logs/Homebrew/<formula name>`, e.g. `03.make`
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3. The output from `brew config` and `brew doctor`
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* If you are reporting a bug rather than a build failure, please include `brew config`, `brew doctor`, and enough information to reliably reproduce the bug.
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3. Include a link to the gist in your new issue
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* Be sure to use the `https:` URL (i.e. the URL in your browser's address bar), not the `git:` URL.
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[Gist]:https://gist.github.com
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[Apple Developer]:https://developer.apple.com/downloads
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[Java Developer Update]:http://support.apple.com/kb/DL1572
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[JDK 7]:http://docs.oracle.com/javase/7/docs/webnotes/install/mac/mac-install-faq.html
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